Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and promoforge.world - Professional Marketing Agency, a registered company based in the United Kingdom ("Company," "we," "us," or "our"). By accessing, browsing, or using our website located at promoforge.world (the "Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you are accessing or using the Website on behalf of a business entity or organization, you represent and warrant that you have the authority to bind such entity to these Terms. In such cases, "you" and "your" refer to such business entity or organization.

Your access to and use of our Website is conditioned on your acceptance of and compliance with these Terms. If you disagree with any part of these terms, you may not access the Website.

For the purposes of these Terms, the following definitions apply:

• "Content" means all information, text, graphics, images, videos, software, code, and other materials available on or through the Website.
• "Services" means all marketing, consulting, creative, and other professional services provided by promoforge.world.
• "User Content" means any content, data, or materials that you submit, upload, or provide to us through the Website.
• "Intellectual Property" means all intellectual property rights worldwide, including patents, copyrights, trademarks, trade secrets, and other proprietary rights.
• "Client" means any individual or business entity that engages our Services.

3.1 Access Eligibility

You must be at least 18 years old to use this Website. By using our Website, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

3.2 Permitted Use

You may use our Website solely for lawful purposes and in accordance with these Terms. You agree not to use the Website:

• In any way that violates applicable laws or regulations
• To transmit, or procure the sending of, any advertising or promotional material without our prior written consent
• To impersonate or attempt to impersonate the Company, its employees, or other users
• To engage in any other conduct that restricts or inhibits use of the Website by others

3.3 Account Security

If you create an account on our Website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4.1 Service Offerings

promoforge.world provides comprehensive marketing services including but not limited to digital marketing, brand strategy, creative design, content creation, social media management, and marketing consulting. All services are provided in accordance with separate service agreements.

4.2 Service Agreements

Detailed terms for our professional services, including scope of work, deliverables, timelines, and fees, are outlined in individual service agreements or statements of work signed by both parties. These Terms serve as the general framework, while specific service engagements are governed by their respective agreements.

4.3 Client Obligations

Clients engaging our services agree to:

• Provide accurate and complete information necessary for service delivery
• Respond to our communications promptly
• Make timely payments as agreed in service agreements
• Provide necessary approvals and feedback within agreed timeframes
• Respect our intellectual property and confidentiality obligations

5.1 Company Intellectual Property

The Website and its original content, features, and functionality are owned by promoforge.world and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. All rights not expressly granted to you are reserved by the Company.

5.2 License to Use Website

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for its intended purposes, subject to these Terms. This license does not include any resale or commercial use of the Website or its Content.

5.3 User Content

You retain ownership of any User Content you submit to us. However, by submitting User Content, you grant us a worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform such User Content in connection with providing and improving our services.

5.4 Deliverables and Work Product

Upon full payment of applicable fees, we assign to our clients ownership of deliverables specifically created for such clients as part of our services. This does not include our pre-existing methodologies, templates, tools, or general knowledge used in the creation of deliverables.

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Website and services, you consent to the collection and use of your information as described in our Privacy Policy.

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7.1 Service Fees

Fees for our services are as outlined in the applicable service agreement or proposal. All fees are quoted in GBP (British Pounds Sterling) unless otherwise specified. Additional expenses such as third-party tools, advertising budgets, or travel costs may be billed separately as agreed.

7.2 Payment Terms

Payment terms are as follows unless otherwise specified in the service agreement:

• 50% deposit required to commence work
• Remaining balance due upon completion and client approval
• Net 30-day payment terms for ongoing monthly services
• Invoices are due upon receipt unless otherwise specified

7.3 Late Payment

Payments not received within the specified terms may be subject to a 1.5% monthly late fee. We reserve the right to suspend services for accounts with overdue balances and to recover reasonable collection costs.

8.1 Service Warranty Disclaimer

Our services are provided "as is" without any warranties, expressed or implied. We do not warrant that our services will meet your specific requirements or that the results obtained will be successful. The success of marketing efforts depends on various factors beyond our control.

8.2 Limitation of Liability

To the fullest extent permitted by law, promoforge.world shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services or inability to use our services.

8.3 Force Majeure

We shall not be liable for any failure or delay in performance under these Terms that is due to events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, or internet service provider failures.

We understand the importance of maintaining confidentiality. We agree to:

• Keep all client information strictly confidential
• Not disclose confidential information to third parties without express written consent
• Use confidential information solely for the purpose of providing agreed services
• Return or destroy confidential information upon request or termination of services
• Maintain confidentiality obligations after completion of our engagement

This confidentiality obligation does not apply to information that becomes publicly available through no fault of ours or that we are required to disclose by law.

10.1 Termination by You

You may terminate your use of the Website at any time by discontinuing access and use of our services. For ongoing service engagements, termination procedures are governed by the specific service agreement.

10.2 Termination by Us

We reserve the right to terminate or suspend access to our Website and services immediately, without prior notice, for any breach of these Terms. We may also terminate service engagements in accordance with the terms specified in individual service agreements.

10.3 Effect of Termination

Upon termination, your right to use the Website ceases immediately. All provisions of these Terms that should survive termination shall survive, including intellectual property rights, warranty disclaimers, liability limitations, and confidentiality obligations.

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of our Website and services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Before pursuing formal legal proceedings, we encourage you to contact us directly to resolve any issues or concerns. We are committed to working with our clients to address problems professionally and efficiently.

We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last updated" date at the top of these Terms. Your continued use of the Website after any such modifications constitutes your acceptance of the updated Terms.

If you do not agree to the modified Terms, you must discontinue use of our Website and services. We encourage you to review these Terms periodically to stay informed of any changes.

If you have any questions about these Terms of Service, please contact us using the information below:

We typically respond to inquiries within 24-48 hours during business days. For urgent matters, please call our office directly during business hours.

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be struck and the remaining provisions shall remain in full force and effect. The failure of any provision shall not constitute a waiver of that provision.

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and promoforge.world regarding the use of our Website and services. These Terms supersede all prior agreements and understandings, whether written or oral.

By using our Website and services, you acknowledge that you have read these Terms carefully and understand your rights and obligations. Thank you for choosing promoforge.world for your marketing needs.