Privacy Policy
Your privacy is important to us. This policy describes how we collect, use, and protect your personal information.
Information We Collect
We collect information you provide directly to us, such as when you create an account, contact us for support, or participate in our services. The types of personal information we may collect include:
Personal Information
- • Name and contact information
- • Email address
- • Phone number
- • Company information
- • Communication preferences
Usage Information
- • Browser type and version
- • IP address
- • Pages visited
- • Time spent on pages
- • Referring websites
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, communicate with you, and ensure the security of our platform.
Primary Uses
- • Service delivery and functionality
- • Customer support and communication
- • Marketing and promotional communications
- • Personalization of user experience
- • Analytics and performance monitoring
- • Security and fraud prevention
- • Legal compliance and obligations
- • Business development and improvement
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or serving users, provided they agree to keep this information confidential.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures Include:
Encryption
Data encrypted in transit and at rest
Access Controls
Restricted access to authorized personnel
Monitoring
Continuous security monitoring
Your Rights and Choices
You have certain rights regarding your personal information, subject to applicable law.
Access and Portability
Request access to your personal data and receive a copy
Correction
Update or correct inaccurate personal information
Deletion
Request deletion of your personal information
Restriction
Limit how we process your information
Objection
Object to certain types of data processing
Withdraw Consent
Withdraw consent for processing where applicable
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and to analyze usage patterns.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic website functionality | Session/1 year |
| Analytics Cookies | Help us understand how visitors interact | 2 years |
| Marketing Cookies | Used for personalized advertising | 2 years |
| Preference Cookies | Remember your settings and preferences | 1 year |
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.
Transfer Safeguards
- • Standard Contractual Clauses (SCCs) approved by the European Commission
- • Adequacy decisions for countries with equivalent data protection laws
- • Binding Corporate Rules for intra-group transfers
- • Certification schemes and codes of conduct
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Active Accounts
While your account is active and as needed to provide services
IndefiniteInactive Accounts
After account closure, retained for legal and business purposes
3-7 yearsMarketing Data
Until you withdraw consent or request deletion
Variable
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Parental Guidance
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "last updated" date.
Notification Methods
- • Email notification to registered users
- • Website banner or pop-up notification
- • In-app notifications for mobile users
- • Updates to the policy's effective date
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us using the information below.
Get in Touch
Email: [email protected]
Phone: +44 20 7946 0958
Address:
142 High Street, Kensington
London W8 7SH, United Kingdom
Business Hours:
Monday - Friday: 9:00 AM - 6:00 PM
Data Protection Officer
For specific data protection inquiries or to exercise your rights:
Our Data Protection Officer is available to assist you with any privacy-related questions or concerns.
Contact Data Protection Team© 2024 promoforge.world - Professional Marketing Agency. All rights reserved.